We strive for excellence in all aspects of our patient-centric approach, including within our team of individuals. It is vital that our employees’ depth and breadth of experience is equally matched by their desire to deliver high quality results, to ensure Symphony Clinical Research remains at the forefront of providing in-home and alternate site clinical services. If you are looking to join our dedicated and talented team, please submit a CV for consideration and read more information about our careers below.
* When submitting a CV/Resume, please indicate the position you are applying for. If you do not currently live in the Chicagoland area, please also specify whether you are willing to relocate within the comments section of the form.
Pricing Analyst (located in Vernon Hills, IL)
The Pricing Analyst will provide management with analytics that measure profitability around service contracts and support the development of pricing strategies and plans. The Pricing Analyst will be responsible for preparing pricing recommendations based on their financial modeling, and present them to the Business Development Team in order to help facilitate pricing decisions. Must be able to deal with lots of ambiguity and have a creative mindset with constructing financial models from scratch.
Director, Quality Systems (located in Vernon Hills, IL)
This position develops and maintains Symphony quality systems. Key components of the Symphony quality system are Standard Operating Procedures (SOPs), Audits (Internal, External, Vendor and Customer) as well as Training activities. In addition, the Director, Quality Systems is involved with compliance and continuous improvement goals. The organization is committed to developing an environment that meets and exceeds quality performance standards as a differentiating factor among its competitors. This position requires an individual who is self-motivated, able to learn quickly, able to organize and make sense of disparate data, knowledgeable about Symphony processes and systems, goal-oriented and flexible in managing frequently shifting priorities. The Director is a key member of the management team must be able to collaborate effectively with other members of the team to achieve organizational goals, while maintaining quality standards.
Senior Project Manager, Business Process Management (located in Vernon Hills, IL)
Study logistics planning and design. Responsible for the development of study related homecare materials needed to initiate homecare services. Responsibilities include:
- Relationship management with the sponsor, CRO, laboratory, pharmacy, vendors, partners and other internal and external personnel
- Represent Symphony effectively and professionally in project calls, webinars, teleconferences and meetings
- Participate/Lead study development meetings with applicable study team members
- Maintain and adhere to study project plans and timelines
- Develop sponsor protocol specific study materials
- Develop study specific logistics
- Ensure that contracted services comply with study team requests during Study Development; create change orders as needed
- Participate/Lead meeting for study transition to Symphony Clinical Team
Technical Project Manager (located in Vernon Hills, IL)
The Technical Project Manager is responsible for assisting Symphony’s Managed Service Provider in successful delivery of IT projects. Projects range from HW/SW upgrades, Microsoft Dynamics CRM changes, cloud implementation, and internal infrastructure. This role will collaborate with internal stakeholders as well as outsourced technology consultants to assist in delivery on these projects. The Technical Project Manager will be responsible for providing project related reporting.
Proposal Development Analyst (located in Vernon Hills, IL)
The Proposal Development Analyst is responsible for assistance with the development of assigned proposal and budget submissions. This team member must work directly with customers, strategic partners, and company team members to adapt clinical trial protocols to the in-home setting. This includes developing/documenting complete and accurate assumptions during the proposal/budget submission process, as well as collaborating with colleagues on potential new services to meet client’s needs on a global basis, in line with company strategy, policy and procedures.
Study Manager, Clinical Operations (located in Vernon Hills, IL)
The Study Manager’s primary responsibility is to coordinate and manage all Symphony-contracted services in assigned global study(s), providing quality service, and exceeding the expectations of our customers. The Study Manager manages the key global relationships and communication among all internal and external stakeholders involved in a study, keeping all stakeholders informed in a timely and professional manner about the progress and key events with the study. The Study Manager is expected to accurately identify issues and creatively resolve problems while correcting processes as needed.