Changing the pace of clinical trialssm

Learn more about the Symphony Clinical Research ® Difference.

Our Difference

As the pioneer in alternate-site services,
Symphony integrates clinical trial expertise with project management, in-home care and nursing to bring the site visit to patients wherever they live, study, work or vacation.

By ‘changing the place’ of the clinical trial to the patient’s home, office or destination, Symphony has been able to successfully support Sponsors in ‘changing the pace’ of their trial by improving enrollment and retention.  The in-home visit has effectively ‘changed the face’ of clinical trials by associating the clinical trial process with a place of comfort and convenience, with caring and compassion delivered by the home-care clinician.

Symphony’s services extend easily to meet the needs of commercial and patient access programs.

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Demonstrated Team Expertise

Highly experienced and trained professionals deliver our services. By involving experts with extensive experience and the relevant backgrounds, we can anticipate, avoid and optimally manage most situations. We supplement experience with ongoing and focused training to ensure consistent, high-level performance.

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Proven Trial Management Experience

With experience drawn from over more than 225 clinical research studies, Symphony has developed proven processes to accelerate the pace of a clinical trial.

We identify risks early in the process so challenges can be optimally managed or completely avoided.

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Communication & Reporting

Structured communication with clearly defined roles and responsibilities facilitate open/honest communication.

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Highest Clinical Standards

We hold ourselves to the highest clinical standards. Managing and monitoring adherence to these standards are critical to delivering consistently high-quality results.

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Symphony Global Alliance℠

The Symphony Global Alliance℠ network is critical to our delivery of high quality services. We have developed and built these relationships for over ten years. We ensure that our team members of clinicians, vendors, in-home nurses, site coordinators, pharmacists, and speciality couriers are not only pre-qualified, but also speak the patient’s native language and understand the local regulations and practices.

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WBENC

Symphony Clinical Research is certified as a Women’s Business Enterprise by the Women’s Business Development Council (WBDC), a regional certifying partner of the Women’s Business Enterprise National Council (WBENC).

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The support has been excellent. The study team has been pleased with the performance of the Symphony folks and the nurses they engage. Thanks for providing such a critical and outstanding service.

— CSO and VP Research and Development, Biopharmaceutical Company

We could not have achieved this goal without Symphony’s help! I know you have worked tirelessly to support the home nursing needs of this study. Despite the challenges thrown at you, I appreciate your can-do attitude. So, congratulations to you! Although we still have a few more patients, this is nevertheless a big milestone for us and this patient community!

— Director, Clinical Operations, Pharmaceutical Company

I must compliment and thank Symphony and your nurses for being very flexible and providing services to subjects during Christmas break when sites were closed. As a result, not a single patient missed any medication injection dose during the holidays!

— Sr. Clinical Project Manager, Pharmaceutical Company

The patients really love the nurses and the site processes are going very smoothly. Our project management team describes the Symphony team as ‘extremely wonderful.’ Symphony puts patients first like we do, and you’re going the extra mile.

— Sr. Director, Clinical Trial Operations, Biopharmaceutical Company

I told my team that with regard to the Phase III studies, the only thing I mandated was that Symphony be listed as the home-care provider. I have had such a great experience with Symphony, I didn’t even want to accept bids from other vendors.

— Director of Clinical Research, Pharmaceutical Company

Regarding the Nurses at home: patients LOVE them and so does the PI.

— Project Director, Pharmaceutical Company

We have a great partnership with Symphony and are thrilled with our arrangement. Our study will be moving into Phase II in August, and we will be significantly increasing the number of visits we take into the home!

— Vice President, Clinical Operations, Biopharmaceutical Company

I just want to thank you very much for acting so quickly yesterday to locate and train a nurse for an unscheduled visit on Friday! I believe we gave you 3 hours’ notice. That’s already not easy to do, but then we asked you to do it on your day off. Another example of how valuable Symphony is to this study and our patients!

— Clinical Trial Manager, Pharmaceutical Company

We received rave reviews. ALL of the patients reported to the sites, they loved their nurses and were extremely happy with Symphony for the home-care services.

— Study Manager, Clinical Operations, Pharmaceutical Company

Thank you so much for your work on this study! Symphony has done a great job and you managed everything wonderfully! The monthly reports were also very helpful.

— Associate Director, Project Management, Biotechnology Company

Be assured, I will remember this experience: should another of my studies require home healthcare support, you’ll be my first call.

— Senior Project Leader, CRO

I have been very impressed with Symphony and how smoothly things have been going, especially considering the complexity of the study and short recruitment window. I am pleased to be working on this project together.

— Pediatric Research Coordinator, Study Site

The patient’s mom was very pleased with the home-care nurse’s way of working with her daughter. Kudos to Symphony for finding the perfect RN for this family!

— Primary Investigator, Study Site

I was very pleased with my experience with the [Symphony] nurse during the Sampling period. My 2-year-old forged quite the friendship with the nurse and would ask for her ‘by name’ on days she wasn’t scheduled to come for a visit.

— Patient/Caregiver, Phase IB study

Not having to go back to the hospital for my frequent infusions made my life so much easier. I am so grateful I just had to give the home-care nurse a hug every time.

— Patient, Phase I study

I was so appreciative of the home health nurse. Particularly, at the hospital during the doctor’s decision to do a Cesarean, the home health nurse was helpful and supportive to my parents who were waiting on the birth of their grandchild. I cannot say enough good things about the [Symphony] nurse.

— Patient, Phase IB study

I just finished my final scheduled visit for your study patient. My [Symphony] Study Manager was very supportive, knowledgeable and professional throughout my time on this case. He was ALWAYS available to answer questions and provide guidance. He was cheerful and friendly; I could hear a ‘smile’ in his voice. I really enjoyed working with Symphony Clinical Research® and I hope our paths cross again.

— Nurse, Homecare Provider in Symphony Global Alliance NetworkSM

We just completed our training with the [Symphony] Study Manager, who did a wonderful job training our team. We are really impressed with the level of detail and organization of Symphony’s processes.

— Nursing Manager, Homecare Provider in Symphony Global Alliance SM