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Orchestrating Trials in Motionsm

Patients

You want to participate in a trial to help others dealing with the same health challenges, but participating in a clinical trial may introduce new issues for you and your loved ones.

We have been working with patients like you since 2003 and know that you also need:

  • To feel safe.
  • Minimal disruption in your daily life so you can meet all of your obligations to your family and your employer.
  • More convenience—you are concerned about the long travel times to and from the site location.

Symphony Clinical Research® in-home clinical trial services can:

  • Send you highly qualified clinicians who are caring and reassuring.
  • Provide you with flexibility in scheduling to minimize the disruption to your work schedule or your daily life.
  • Make your participation convenient by bringing your study visits to you wherever you live, work, study, or spend your time.

In fact, patients have told us they prefer working with Symphony when they have elected to participate in a clinical trial. Read our Case Study on improving patient satisfaction for more details:

Patient Satisfaction

The support has been excellent. The study team has been pleased with the performance of the Symphony folks and the nurses they engage. Thanks for providing such a critical and outstanding service.

— CSO and VP Research and Development, Biopharmaceutical Company

We could not have achieved this goal without Symphony’s help! I know you have worked tirelessly to support the home nursing needs of this study. Despite the challenges thrown at you, I appreciate your can-do attitude. So, congratulations to you! Although we still have a few more patients, this is nevertheless a big milestone for us and this patient community!

— Director, Clinical Operations, Pharmaceutical Company

I must compliment and thank Symphony and your nurses for being very flexible and providing services to subjects during Christmas break when sites were closed. As a result, not a single patient missed any medication injection dose during the holidays!

— Sr. Clinical Project Manager, Pharmaceutical Company

The patients really love the nurses and the site processes are going very smoothly. Our project management team describes the Symphony team as ‘extremely wonderful.’ Symphony puts patients first like we do, and you’re going the extra mile.

— Sr. Director, Clinical Trial Operations, Biopharmaceutical Company

I told my team that with regard to the Phase III studies, the only thing I mandated was that Symphony be listed as the home-care provider. I have had such a great experience with Symphony, I didn’t even want to accept bids from other vendors.

— Director of Clinical Research, Pharmaceutical Company

Regarding the Nurses at home: patients LOVE them and so does the PI.

— Project Director, Pharmaceutical Company

We have a great partnership with Symphony and are thrilled with our arrangement. Our study will be moving into Phase II in August, and we will be significantly increasing the number of visits we take into the home!

— Vice President, Clinical Operations, Biopharmaceutical Company

I just want to thank you very much for acting so quickly yesterday to locate and train a nurse for an unscheduled visit on Friday! I believe we gave you 3 hours’ notice. That’s already not easy to do, but then we asked you to do it on your day off. Another example of how valuable Symphony is to this study and our patients!

— Clinical Trial Manager, Pharmaceutical Company

We received rave reviews. ALL of the patients reported to the sites, they loved their nurses and were extremely happy with Symphony for the home-care services.

— Study Manager, Clinical Operations, Pharmaceutical Company

Thank you so much for your work on this study! Symphony has done a great job and you managed everything wonderfully! The monthly reports were also very helpful.

— Associate Director, Project Management, Biotechnology Company

Be assured, I will remember this experience: should another of my studies require home healthcare support, you’ll be my first call.

— Senior Project Leader, CRO

I have been very impressed with Symphony and how smoothly things have been going, especially considering the complexity of the study and short recruitment window. I am pleased to be working on this project together.

— Pediatric Research Coordinator, Study Site

The patient’s mom was very pleased with the home-care nurse’s way of working with her daughter. Kudos to Symphony for finding the perfect RN for this family!

— Primary Investigator, Study Site

I was very pleased with my experience with the [Symphony] nurse during the Sampling period. My 2-year-old forged quite the friendship with the nurse and would ask for her ‘by name’ on days she wasn’t scheduled to come for a visit.

— Patient/Caregiver, Phase IB study

Not having to go back to the hospital for my frequent infusions made my life so much easier. I am so grateful I just had to give the home-care nurse a hug every time.

— Patient, Phase I study

I was so appreciative of the home health nurse. Particularly, at the hospital during the doctor’s decision to do a Cesarean, the home health nurse was helpful and supportive to my parents who were waiting on the birth of their grandchild. I cannot say enough good things about the [Symphony] nurse.

— Patient, Phase IB study

I just finished my final scheduled visit for your study patient. My [Symphony] Study Manager was very supportive, knowledgeable and professional throughout my time on this case. He was ALWAYS available to answer questions and provide guidance. He was cheerful and friendly; I could hear a ‘smile’ in his voice. I really enjoyed working with Symphony Clinical Research® and I hope our paths cross again.

— Nurse, Homecare Provider in Symphony Global Alliance NetworkSM

We just completed our training with the [Symphony] Study Manager, who did a wonderful job training our team. We are really impressed with the level of detail and organization of Symphony’s processes.

— Nursing Manager, Homecare Provider in Symphony Global Alliance SM